Dear Sir,

I purchased ledger Nano S, from Amazon. (Invoice attached) in February 2018, and I stored ripple into it, I tried to check my balance on 17th of September, but balance shown is Zero.

I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet again, but result is same (balance is Zero)

Earlier, I installed Ripple app, and stored Ripple into it In February 2018

I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet as Ripple device is not available for installation

Hello Team,

I have reported two major security vulnerabilities to email ID: security@cryptfolio.com as part of cryptfolio bug bounty program: https://cryptfolio.com/bug-bounty but till now there is no response for the bugs. When can I expect the updates?

Thanks,

Sunil

Because of that, account import fails. Explorer endpoint should be changed from https://chainz.cryptoid.info/xspec/address.dws?<ADDRESS>.htm to https://chainz.cryptoid.info/alias/address.dws?<ADDRESS>.htm

And ticker changed from XSPEC to ALIAS.

Thanks!

If I try to add Nicehash as a miner, it sits for a while and then reports "Method not supported"

New user account in cryptfolio. Added Coinbase Pro Read only Key as per "How do I add my GDAX/Coinbase Pro account?". Always stuck on "In Queue..." for over 24 hrs. Am I missing something?

Thanks,

Hi Jevon,

Whilst creating  new portfolio on the Android app, I kept getting a timeout error and being unable to login for making too many actions. I was adding BTC and ETH and I wanted to customise the charts on my portfolio page. Everything was working great except for this error making my account timeout twice.

I was also shown an error that said I was unable to log in because I had logged in too many times (due to the timeouts).

I have now just re-logged back in and it seems to be running smoothly again 🙂

Just thought