New Problems

  • 1

    Ripple balance is shown 0 in ripple wallet through Ledger Nano S

    Subodhmaheshwari70 · 0 · Posted

    Dear Sir,

    I purchased ledger Nano S, from Amazon. (Invoice attached) in February 2018, and I stored ripple into it, I tried to check my balance on 17th of September, but balance shown is Zero.

    I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet again, but result is same (balance is Zero)

    Earlier, I installed Ripple app, and stored Ripple into it In February 2018

    I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet as Ripple device is not available for installation

  • 1

    Why are the converted values for one of my currencies incorrect?

    Jevon Wright · 0 · Posted

    If you suspect that one of your balances has been incorrectly valued in another currency, this may be because the automatic conversion is going through one or more exchanges with high volatility.

    To identify which exchanges are being used to convert one balance to another, click on your list of Balances:

    Select the balance for the currency you'd like to investigate:

    The balance report will include a converted value for this currency in each of your reporting currencies. These converted values are used to generate your charts and reports. The tooltip will demonstrate which exchanges were used, and on which

  • 1

    Inline support form won't submit

    Joshua · 0 · Posted

    Looks like a CORS error

    Failed to load https://support.cryptfolio.com/check-user-email-exists: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://cryptfolio.helprace.com' is therefore not allowed access.