Login Problem
I am unable to set up a password. Though this may be because I have a google account. But I will not sign in using google for security reasons. My account was migrated from your previous site version.
I am unable to set up a password. Though this may be because I have a google account. But I will not sign in using google for security reasons. My account was migrated from your previous site version.
Hi, thanks for getting in touch!
I see that you've created a second account using a password, though it won't have any of the data from your old account. I'd be happy to migrate your old account into your new account – you should have received an email in the last 24 hours with your migrated user ID. For security purposes can you reply to that e-mail, or let me know your migrated user ID?
If you're unable to login to your Google account, and can't verify that you received the migration e-mail, unfortunately we won't be able to migrate your old data into your new account, and we recommend that you set up a new account instead.
You can also contact me at support@cryptfolio.com to take this conversation offline.