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Solved

Incorrect market average rates over 19-21 April 2018

We're aware of an issue where converted value reports and market averages may be incorrect over 19-21 April 2018:

This was due to a bug in our code when we started importing very old CryptFolio data (from 2013) over this period, and has impacted market average rates, and in some cases converted value reports. This bug has since been fixed, but we need to rebuild the affected market average rates.

We will be rebuilding the market average rates soon, and this will resolve this issue for all existing accounts. This bug has only affected reports – the underlying data has not been affected. In the meantime, do not use these rates in your reports.

1 reply

This has now been resolved.