Direct support for paid users

Today we've released a small improvement allowing paid users to directly request support while logged into Paid users have access to direct email support, eight hours a day, five days a week.

Simply select Get Support when logged into your account, and you'll be taken to a form to send through a support enquiry to our support team:

We also accept paid support requests through email, and through our support site, so you're able to use the platform you're most comfortable with.