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  <channel>
    <title>Frequently Asked Questions: | CryptFolio Support</title>
    <description>Frequently Asked Questions</description>
    <generator>Helprace RSS</generator>
    <link>https://support.cryptfolio.com/s1-general/questions/top?format=rss</link>
    <item>
      <title>What is a reporting currency?</title>
      <description><![CDATA[<p>As CryptFolio supports over 2400 different currencies, we have implemented reporting currencies as a way to improve the user experience, by allowing you to define what currencies you're actually interested in.</p>
<p>A reporting currency is a specific currency that you are interested in. Reporting currencies differ from the other 2400+ currencies supported by CryptFolio in the following ways:</p>
<ul>
<li>These are the currencies used to generate historical chart data for your portfolio.</li>
<li>These currencies are displayed in the top ticker area of your portfolio (desktop/mobile only).</li>
<li>These currencies are used for exchange rate and portfolio value notifications.</li>
<li>These currencies can be[_cuted_]</li></ul>]]></description>
      <pubDate>Wed, 22 Aug 2018 06:49:16 +0000</pubDate>
      <link>https://support.cryptfolio.com/i230-what-is-a-reporting-currency</link>
      <guid>https://support.cryptfolio.com/i230-what-is-a-reporting-currency</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>As CryptFolio supports over <a href="https://cryptfolio.com/currencies">2400 different currencies</a>, we have implemented <i>reporting currencies</i> as a way to improve the user experience, by allowing you to define what currencies you're actually interested in.</p>
<p>A <b>reporting currency</b> is a specific currency that you are interested in. Reporting currencies differ from the other 2400+ currencies supported by CryptFolio in the following ways:</p>
<ul>
<li>These are the currencies used to generate <a href="https://support.cryptfolio.com/i115-converted-value-chart">historical chart data</a> for your portfolio.</li>
<li>These currencies are displayed in the top ticker area of your portfolio (desktop/mobile only).
<br>
<img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/230/media/portfolio%20ticker.png" alt="" width="500" border="1" data-file="___chdfid_14112___"></li>
<li>These currencies are used for exchange rate and portfolio value notifications.</li>
<li>These currencies can be used as parameters for <a href="https://support.cryptfolio.com/i111-guide-to-cryptfolio-charts">your charts</a>.</li>
<li>These currencies can be used for defining <a href="https://support.cryptfolio.com/i190-manual-account-transaction-valuations">transaction valuations</a>.</li>
<li>These currencies will always be displayed in your <a href="https://support.cryptfolio.com/i174-how-balances-are-calculated">Balances reports</a> and <a href="https://support.cryptfolio.com/i175-how-inventory-is-calculated">Inventory reports</a>.</li>
<li>They will always be requested when calculating <a href="https://support.cryptfolio.com/i231-exchange-accounts-not-fetching-transactions-for-inactive-currencies">active currencies for limited exchange APIs</a> (e.g. Binance, Bitfinex)</li>
</ul>
<p>Each portfolio must have at least <b>one</b> reporting currency, but each portfolio can be configured with different reporting currencies.</p>
<h2>Changing your reporting currencies</h2>
<p>To change your reporting currencies, first visit <a href="https://cryptfolio.com/portfolios">your list of Portfolios</a>.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/230/media/edit%20portfolio.png" alt="" width="500" border="1" data-file="___chdfid_14111___"></p>
<p>Here, you can select the button to Edit a specific portfolio.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/230/media/edit%20reporting%20currencies.png" alt="" width="500" border="1" data-file="___chdfid_14110___"></p>
<p>The list of available reporting currencies is displayed and can be updated in this form.</p>]]></content:encoded>
    </item>
    <item>
      <title>What is an exchange?</title>
      <description><![CDATA[<p>An exchange is a service, usually a website, where users can trade their assets. Sometimes these trades are completed by matching open "buy" orders to open "sell" orders, and sometimes this is done by a service for a predetermined price.</p>
<p>For example, you can use an exchange to trade your Bitcoin (BTC) for Litecoin (LTC), or vice versa. On some exchanges, you can exchange cryptocurrency for fiat currencies; for example, trading your US dollars (USD) for Bitcoin (BTC).</p>
<p>Often you will be restricted to opening a single account on each exchange. Most exchanges will provide you with at least one[_cuted_]</p>]]></description>
      <pubDate>Tue, 31 Jul 2018 05:38:11 +0000</pubDate>
      <link>https://support.cryptfolio.com/i99-what-is-an-exchange</link>
      <guid>https://support.cryptfolio.com/i99-what-is-an-exchange</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>An <b>exchange</b> is a service, usually a website, where users can trade their assets. Sometimes these trades are completed by matching open "buy" orders to open "sell" orders, and sometimes this is done by a service for a predetermined price.</p>
<p>For example, you can use an exchange to trade your <a href="https://cryptfolio.com/currencies/btc">Bitcoin (BTC)</a> for <a href="https://cryptfolio.com/currencies/ltc">Litecoin (LTC)</a>, or vice versa. On some exchanges, you can exchange cryptocurrency for fiat currencies; for example, trading your <a href="https://cryptfolio.com/currencies/usd">US dollars (USD)</a> for <a href="https://cryptfolio.com/currencies/btc">Bitcoin (BTC)</a>.</p>
<p>Often you will be restricted to opening a single account on each exchange. Most exchanges will provide you with at least one wallet for each cryptocurrency that you want to use on the exchange.</p>
<p>There are dozens of exchanges, each with their own website, interface, regulations and availability. Using CryptFolio, you can manage a wide range of exchange accounts <span class="Y0NH2b CLPzrc">–</span> check out <a href="https://cryptfolio.com/exchanges">CryptFolio's list of supported exchanges</a>.</p>
<p>You can add an Exchange wallet <a href="https://support.cryptfolio.com/i224-what-is-an-account">account</a> to your portfolio by clicking on the Exchange button when configuring it.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/99/media/add%20exchange.png" alt="" width="500" border="1" data-file="___chdfid_13018___"></p>
<p>For more information, check out these resources:</p>
<ul>
<li><a href="https://www.investopedia.com/terms/b/bitcoin-exchange.asp" rel="nofollow">Bitcoin exchange</a> (Investopedia)</li>
<li><a href="https://en.bitcoin.it/wiki/Currency_exchange" rel="nofollow">Currency exchange</a> (Bitcoin wiki)</li></ul>]]></content:encoded>
    </item>
    <item>
      <title>What is an address?</title>
      <description><![CDATA[<p>An address is a unique identifier, generally between 24-64 characters, that represents a possible destination for a cryptocurrency transaction. It is similar to a bank account number, in that you can have many bank accounts – each with their own balances and transactions.</p>
<p>Addresses can be generated for free with your wallet software, and there is no practical limit to the number of addresses that you can control.</p>
<p>Often different currencies will differentiate their addresses with a different leading character, for example:</p>
<p>You can add an Address account to your portfolio by clicking on the Address button when configuring it.[_cuted_]</p>]]></description>
      <pubDate>Tue, 31 Jul 2018 05:38:56 +0000</pubDate>
      <link>https://support.cryptfolio.com/i98-what-is-an-address</link>
      <guid>https://support.cryptfolio.com/i98-what-is-an-address</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>An <b>address</b> is a unique identifier, generally between 24-64 characters, that represents a possible destination for a cryptocurrency transaction. It is similar to a bank account number, in that you can have many bank accounts <span class="Y0NH2b CLPzrc">–</span> each with their own balances and transactions.</p>
<p>Addresses can be generated for free with your wallet software, and there is no practical limit to the number of addresses that you can control.</p>
<p>Often different currencies will differentiate their addresses with a different leading character, for example:</p>
<table>
<tbody>
<tr>
<td>Sample <a href="https://cryptfolio.com/currencies/btc">Bitcoin</a> address</td>
<td>Generally starts with 1 or 3</td>
<td><a href="http://blockchain.info/address/17eTMdqaFRSttfBYB9chKEzHubECZPTS6p" rel="nofollow">17eTMdqaFRSttfBYB9chKEzHubECZPTS6p</a></td>
</tr>
<tr>
<td>Sample <a href="https://cryptfolio.com/currencies/ltc">Litecoin</a> address</td>
<td>Generally starts with L or M</td>
<td><a href="http://explorer.litecoin.net/address/LbYmauLERxK1vyqJbB9J2MNsffsYkBSuVX" rel="nofollow">LbYmauLERxK1vyqJbB9J2MNsffsYkBSuVX</a></td>
</tr>
<tr>
<td>Sample <a href="https://cryptfolio.com/currencies/doge">Dogecoin</a> address</td>
<td>Generally start with D</td>
<td><a href="http://dogechain.info/address/D64vbPp9TvqQ67xc6we5GnEtcKqiTXfp1S" rel="nofollow">D64vbPp9TvqQ67xc6we5GnEtcKqiTXfp1S</a></td>
</tr>
<tr>
<td>Sample <a href="https://cryptfolio.com/currencies/eth">Ethereum</a> address</td>
<td>Start with 0x</td>
<td><a href="https://etherscan.io/address/0xbe1089a5f045c72e396ec788885d5d9ea981499c" rel="nofollow">0xbe1089a5f045c72e396ec788885d5d9ea981499c</a></td>
</tr>
</tbody>
</table>
<p>You can add an Address <a href="https://support.cryptfolio.com/i224-what-is-an-account">account</a> to your portfolio by clicking on the Address button when configuring it.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/98/media/add-address.png" alt="" width="500" border="1" data-file="___chdfid_7250___"></p>
<p>For more information, check out these resources:</p>
<ul>
<li><a href="https://en.bitcoin.it/wiki/Address" rel="nofollow">Address on the Bitcoin Wiki</a></li>
<li><a href="https://bitcoin.org/en/getting-started" rel="nofollow">Getting started with Bitcoin</a> (Bitcoin.org)</li>
<li><a href="https://www.coindesk.com/get-started-litecoin/" rel="nofollow">Getting started with Litecoin</a> (Coindesk)</li>
<li><a href="https://www.myetherwallet.com/" rel="nofollow">Create a new Ethereum wallet with MyEtherWallet</a></li></ul>]]></content:encoded>
    </item>
    <item>
      <title>What is an external API?</title>
      <description><![CDATA[<p>An external API is a third-party service which provides balances and/or transaction data, that can be used in other applications. API stands for "Application Programming Interface".</p>
<p>Using external APIs, you can develop your own web services to expose your financial data, without needing to provide CryptFolio with any of your own credentials.</p>
<p>For example, you could specify an external API "https://example.com/my_btc_balance", which returns the number "1.0" - signifying that you want to add 1.0 BTC to your portfolio.</p>
<p>The technical specifications for the range of supported External API formats is now available.</p>
<p>You can add an External API account to[_cuted_]</p>]]></description>
      <pubDate>Tue, 31 Jul 2018 05:38:21 +0000</pubDate>
      <link>https://support.cryptfolio.com/i102-what-is-an-external-api</link>
      <guid>https://support.cryptfolio.com/i102-what-is-an-external-api</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>An <b>external API</b> is a third-party service which provides balances and/or transaction data, that can be used in other applications. API stands for "Application Programming Interface".</p>
<p>Using external APIs, you can develop your own web services to expose your financial data, without needing to provide CryptFolio with any of your own credentials.</p>
<p>For example, you could specify an external API "<a href="https://example.com/my_btc_balance" rel="nofollow">https://example.com/my_btc_balance</a>", which returns the number "1.0" - signifying that you want to add 1.0 BTC to your portfolio.</p>
<p>The technical specifications for the range of <a href="https://support.cryptfolio.com/i131-supported-external-apis">supported External API formats is now available</a>.</p>
<p>You can add an External API <a href="https://support.cryptfolio.com/i224-what-is-an-account">account</a> to your portfolio by clicking on the External API button when configuring it.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/102/media/add%20external%20api.png" alt="" width="500" border="1" data-file="___chdfid_19172___"></p>]]></content:encoded>
    </item>
    <item>
      <title>What is a fixed amount?</title>
      <description><![CDATA[<p>In the context of CryptFolio, a fixed amount is a set of currencies, each with their own balances.</p>
<p>For example, you might wish to create a fixed amount for savings that you are holding on a device that you don't wish to disclose, by creating the following record in your portfolio:</p>
<p>You can also used fixed amounts to add any account or exchange to your portfolio, even if the exchange is not directly supported by CryptFolio.</p>
<p>By default, a fixed amount will have no transactions. You can import transactions for the account through CSV, or by editing the transactions manually.[_cuted_]</p>]]></description>
      <pubDate>Tue, 31 Jul 2018 05:38:36 +0000</pubDate>
      <link>https://support.cryptfolio.com/i101-what-is-a-fixed-amount</link>
      <guid>https://support.cryptfolio.com/i101-what-is-a-fixed-amount</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>In the context of CryptFolio, a <b>fixed amount</b> is a set of currencies, each with their own balances.</p>
<p>For example, you might wish to create a fixed amount for savings that you are holding on a device that you don't wish to disclose, by creating the following record in your portfolio:</p>
<table>
<tbody>
<tr>
<td>Bitcoin</td>
<td>0.00153 BTC</td>
</tr>
<tr>
<td>Litecoin</td>
<td>5.32214 LTC</td>
</tr>
<tr>
<td>Ethereum</td>
<td>9.11000 ETH</td>
</tr>
<tr>
<td>US Dollars</td>
<td>5,000 USD</td>
</tr>
</tbody>
</table>
<p>You can also used fixed amounts to add <b>any</b> account or exchange to your portfolio, even if the exchange is not <a href="https://cryptfolio.com/wallets">directly supported by CryptFolio</a>.</p>
<p>By default, a fixed amount will have no transactions. You can import transactions for the account <a href="https://support.cryptfolio.com/i210-how-do-i-upload-a-new-csv-file">through CSV</a>, or by <a href="https://support.cryptfolio.com/i148-add-edit-and-delete-transactions">editing the transactions manually</a>. Each balance can have multiple transactions. (<a href="https://support.cryptfolio.com/i210-how-do-i-upload-a-new-csv-file">How do I upload a new CSV file?</a>)</p>
<p>If there are no transactions in the account, CryptFolio will assume the current balances have always been available (i.e. since Unix timestamp 0).</p>
<p>You can have multiple fixed amounts per portfolio, each with different currencies. You can add a Fixed Amount <a href="https://support.cryptfolio.com/i224-what-is-an-account">account</a> to your portfolio by clicking on the Amount button when configuring it.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/101/media/add%20amount.png" alt="" width="500" border="1" data-file="___chdfid_7929___"></p>]]></content:encoded>
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    <item>
      <title>Are API imports limited to last 50 transactions?</title>
      <description><![CDATA[<p>Hi. I have been desperately looking for a non-phone app Cryptocurrency portfolio tracker that allows the import of previous trades from major exchanges.  I don't see where CSV files from those exchanges can be uploaded, so I created the necessary API keys in hopes they would work.  My Bittrex API is still "loading" after 15 hours, but since I'm just trying to test on a free account this may be normal. I have noticed that when I view the transactions that are already uploaded from Binance and Coinbase, the screen seems to be limited to only the most recent 50[_cuted_]</p>]]></description>
      <pubDate>Tue, 31 Jul 2018 05:08:24 +0000</pubDate>
      <link>https://support.cryptfolio.com/i133-are-api-imports-limited-to-last-50-transactions</link>
      <guid>https://support.cryptfolio.com/i133-are-api-imports-limited-to-last-50-transactions</guid>
      <author>cphine</author>
      <dc:creator>cphine</dc:creator>
      <content:encoded><![CDATA[<p>Hi. I have been desperately looking for a non-phone app Cryptocurrency portfolio tracker that allows the import of previous trades from major exchanges.  I don't see where CSV files from those exchanges can be uploaded, so I created the necessary API keys in hopes they would work.  My Bittrex API is still "loading" after 15 hours, but since I'm just trying to test on a free account this may be normal. I have noticed that when I view the transactions that are already uploaded from Binance and Coinbase, the screen seems to be limited to only the most recent 50 transactions.  Is this correct, or will I be able to import my entire trade history? Is a manual import of the entire trade history possible if the API won't call it? </p>
<p>Also, is there any support for GDAX trades? Coinbase and GDAX are the same company, but they have two distinct transaction histories.
<br>
<br>
Thanks in advance.  I'm really hoping you guys will work out for me.</p>]]></content:encoded>
    </item>
    <item>
      <title>Support</title>
      <description><![CDATA[<p>Hello Jevon .. do you respond to email? I have just joined up with Cryptfolio and wanted to know a little more about the company. How many employees? How long has the company been going? Do you have an "about" page on your website? I was thinking of signing up with cointracking.info but then saw your site and I am trying to compare the two. I would sign up with cryptfolio if I thought I was going to get a more specifically NZ targeted help desk, and good support.</p>
<p>Cheers! Ray</p>
<p>PS I didn't really want this to be a[_cuted_]</p>]]></description>
      <pubDate>Sat, 14 Jul 2018 09:16:04 +0000</pubDate>
      <link>https://support.cryptfolio.com/i211-support</link>
      <guid>https://support.cryptfolio.com/i211-support</guid>
      <author>Ray Watson</author>
      <dc:creator>Ray Watson</dc:creator>
      <content:encoded><![CDATA[<p>Hello Jevon .. do you respond to email? I have just joined up with Cryptfolio and wanted to know a little more about the company. How many employees? How long has the company been going? Do you have an "about" page on your website? I was thinking of signing up with cointracking.info but then saw your site and I am trying to compare the two. I would sign up with cryptfolio if I thought I was going to get a more specifically NZ targeted help desk, and good support.</p>
<p>Cheers! Ray</p>
<p>PS I didn't really want this to be a public post, but couldn't find any other way to contact you.</p>]]></content:encoded>
    </item>
    <item>
      <title>How do I change the date range for the Portfolio Balance report?</title>
      <description><![CDATA[<p>I want a pdf for year-end tax for accountant.</p> <p>Thanks</p>]]></description>
      <pubDate>Tue, 05 Mar 2019 02:17:03 +0000</pubDate>
      <link>https://support.cryptfolio.com/i251-how-do-i-change-the-date-range-for-the-portfolio-balance-report</link>
      <guid>https://support.cryptfolio.com/i251-how-do-i-change-the-date-range-for-the-portfolio-balance-report</guid>
      <author>Andrew</author>
      <dc:creator>Andrew</dc:creator>
      <content:encoded><![CDATA[<p>I want a pdf for year-end tax for accountant.</p>
<p>Thanks</p>]]></content:encoded>
    </item>
    <item>
      <title>How can i excess my funds its great that i ca. Watch and since 2016 i have not made a withdraw from ovef 16 platforms thay been using my fund to trade and make money so at whst point can i</title>
      <description><![CDATA[<p>Is thair a company since I can now see my funds that can help me retrieve them from these big companys</p>]]></description>
      <pubDate>Wed, 07 Feb 2024 00:25:46 +0000</pubDate>
      <link>https://support.cryptfolio.com/i267-how-can-i-excess-my-funds-its-great-that-i-ca-watch-and-since-2016-i-have-not-made-a-withdraw-from-ovef-16-platforms-thay-been-using-my-fund-to-trade-and-make-money-so-at-whst-point-can-i</link>
      <guid>https://support.cryptfolio.com/i267-how-can-i-excess-my-funds-its-great-that-i-ca-watch-and-since-2016-i-have-not-made-a-withdraw-from-ovef-16-platforms-thay-been-using-my-fund-to-trade-and-make-money-so-at-whst-point-can-i</guid>
      <author>Leon Walker</author>
      <dc:creator>Leon Walker</dc:creator>
      <content:encoded><![CDATA[<p>Is thair a company since I can now see my funds that can help me retrieve them from these big companys</p>]]></content:encoded>
    </item>
    <item>
      <title>What is a mining pool?</title>
      <description><![CDATA[<p>A mining pool is a service where many users "pool" their resources together to "mine" for cryptocurrencies.</p>
<p>Most cryptocurrencies are so difficult to solve ("mining", which is essentially solving the equations necessary to secure the blockchain and include its transactions) that for smaller participants, it's more realistic to share their resources together, and then for the mining pool to split the rewards out based on the effort each participant executed.</p>
<p>Many mining pools will also provide cryptocurrency wallets for their users, to allow you to accumulate your earnings out over many different blocks and send the rewards in a single[_cuted_]</p>]]></description>
      <pubDate>Tue, 31 Jul 2018 05:38:45 +0000</pubDate>
      <link>https://support.cryptfolio.com/i100-what-is-a-mining-pool</link>
      <guid>https://support.cryptfolio.com/i100-what-is-a-mining-pool</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>A <b>mining pool</b> is a service where many users "pool" their resources together to "mine" for cryptocurrencies.</p>
<p>Most cryptocurrencies are so difficult to solve ("mining", which is essentially solving the equations necessary to secure the blockchain and include its transactions) that for smaller participants, it's more realistic to share their resources together, and then for the mining pool to split the rewards out based on the effort each participant executed.</p>
<p>Many mining pools will also provide cryptocurrency wallets for their users, to allow you to accumulate your earnings out over many different blocks and send the rewards in a single transaction, which is often cheaper.</p>
<p>You can add a Mining Pool <a href="https://support.cryptfolio.com/i224-what-is-an-account">account</a> to your portfolio by clicking on the Pool button when configuring it.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/100/media/add%20mining%20pool.png" alt="" width="500" border="1" data-file="___chdfid_13091___"></p>
<p>For more information, check out these resources:</p>
<ul>
<li><a href="https://en.wikipedia.org/wiki/Mining_pool" rel="nofollow">Mining pool</a> (Wikipedia)</li>
<li><a href="https://www.coindesk.com/information/get-started-mining-pools/" rel="nofollow">What is a Bitcoin Mining Pool?</a> (Coindesk)</li></ul>]]></content:encoded>
    </item>
    <item>
      <title>What IP address should I restrict API keys to?</title>
      <description><![CDATA[<p>We do not suggest that you use an IP address filter for API keys that you create and share with CryptFolio.</p>
<p>At any time we may change the IP address(es) of our jobs servers, and in such a situation you will need to manually log into each of your external accounts and change the IP address associated to that API key. Since we only use read-only API keys, you should not be exposed to any financial risk when we change our job server IP addresses.</p>
<p>Currently we have one job server IP, and you may use this to restrict API[_cuted_]</p>]]></description>
      <pubDate>Fri, 13 Apr 2018 07:21:02 +0000</pubDate>
      <link>https://support.cryptfolio.com/i127-what-ip-address-should-i-restrict-api-keys-to</link>
      <guid>https://support.cryptfolio.com/i127-what-ip-address-should-i-restrict-api-keys-to</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>We do not suggest that you use an IP address filter for API keys that you create and share with CryptFolio.</p>
<p>At any time we may change the IP address(es) of our jobs servers, and in such a situation you will need to manually log into each of your external accounts and change the IP address associated to that API key. <a href="https://support.cryptfolio.com/i10-what-does-read-only-mean">Since we only use read-only API keys</a>, you should not be exposed to any financial risk when we change our job server IP addresses.</p>
<p>Currently we have one job server IP, and you may use this to restrict API key access: <b>45.79.192.43</b>.</p>]]></content:encoded>
    </item>
    <item>
      <title>Where can I buy Bitcoin?</title>
      <description><![CDATA[<p>CryptFolio is not a platform to buy, sell or trade Bitcoin or other cryptocurrencies – once you have some cryptocurrency, though, you can use CryptFolio to keep track of it!</p> <p>However here are some great sites and services where you can buy cryptocurrencies:</p> <p>New Zealand</p> <ul> <li>Easy Crypto</li> <li>MyCryptoSaver</li> </ul> <p>Worldwide</p> <ul> <li>Coinbase</li></ul>]]></description>
      <pubDate>Mon, 21 May 2018 23:27:22 +0000</pubDate>
      <link>https://support.cryptfolio.com/i164-where-can-i-buy-bitcoin</link>
      <guid>https://support.cryptfolio.com/i164-where-can-i-buy-bitcoin</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p><a href="https://cryptfolio.com">CryptFolio</a> is not a platform to buy, sell or trade Bitcoin or other cryptocurrencies – once you have some cryptocurrency, though, you can use CryptFolio to keep track of it!</p>
<p>However here are some great sites and services where you can buy cryptocurrencies:</p>
<h3>New Zealand</h3>
<ul>
<li><a href="https://www.easycrypto.nz/" rel="nofollow">Easy Crypto</a></li>
<li><a href="https://mycryptosaver.com/" rel="nofollow">MyCryptoSaver</a></li>
</ul>
<h3>Worldwide</h3>
<ul>
<li><a href="https://www.coinbase.com/" rel="nofollow">Coinbase</a></li></ul>]]></content:encoded>
    </item>
    <item>
      <title>How can i move around the tabs ?</title>
      <description><![CDATA[<p>Hi, </p> <p>It seems very basic, but i still haven't found how to move around the tabs/charts in our portfolio main page so we can sort them in the order we like. </p> <p>Thank you.</p>]]></description>
      <pubDate>Fri, 03 May 2019 01:22:13 +0000</pubDate>
      <link>https://support.cryptfolio.com/i255-how-can-i-move-around-the-tabs</link>
      <guid>https://support.cryptfolio.com/i255-how-can-i-move-around-the-tabs</guid>
      <author>Milkyzone7</author>
      <dc:creator>Milkyzone7</dc:creator>
      <content:encoded><![CDATA[<p>Hi, </p>
<p>It seems very basic, but i still haven't found how to move around the tabs/charts in our portfolio main page so we can sort them in the order we like. </p>
<p>Thank you.</p>]]></content:encoded>
    </item>
    <item>
      <title>Add exchange and coins</title>
      <description><![CDATA[<p>Hello,</p> <p>Please add exchange https://probitex.com https://cratex.io https://bisq.network and coins HATCH and EARTHS trading on it exchanges.</p>]]></description>
      <pubDate>Sun, 12 May 2019 12:44:47 +0000</pubDate>
      <link>https://support.cryptfolio.com/i256-add-exchange-and-coins</link>
      <guid>https://support.cryptfolio.com/i256-add-exchange-and-coins</guid>
      <author>A A</author>
      <dc:creator>A A</dc:creator>
      <content:encoded><![CDATA[<p>Hello,</p>
<p>Please add exchange https://probitex.com https://cratex.io https://bisq.network and coins HATCH and EARTHS trading on it exchanges.</p>]]></content:encoded>
    </item>
    <item>
      <title>update token info vortex network vtx</title>
      <description><![CDATA[<p>Hello,</p>
<p>We have noticed that our project was added on your site . Hereby we will sent you all up to date info and we hope this will be used .</p>
<p>CONTRACT Address : ⤵️</p>
<p>https://etherscan.io/token/0xd957E08ac5421E2C28510586B57d095E5094836a</p>
<p>VORTEX NETWORK VTX PROJECT INFO.</p>
<p>website : http://vortexnetworkvtx.com/</p>
<p>contract : https://etherscan.io/token/0xd957E08ac5421E2C28510586B57d095E5094836a</p>
<p>email&amp;contact : vortexnetworkvtx@gmail.com</p>
<p>block explorer : https://etherscan.io/token/0xd957E08ac5421E2C28510586B57d095E5094836a</p>
<p>github : https://github.com/vortexnnetworkvtx/VorteX-Network</p>
<p>logo : https://i.imgur.com/cqC11m8.jpg (256x256)</p>
<p>whitepaper : http://vortexnetworkvtx.com/whitepaper/whitepaper.pdf</p>
<p>SOCIAL MEDIA.</p>
<p>youtube : https://www.youtube.com/channel/UCqgdVJ6YgtdHNfhHE-00Ijg</p>
<p>Twitter-Official : https://twitter.com/VorteX_Global</p>
<p>Twitter-Contest : https://twitter.com/VorteXNetwork7</p>
<p>Discord : https://discord.gg/CKZECR9</p>
<p>Telegram : https://t.me/VorteXNetwork</p>
<p>instagram : https://www.instagram.com/vortexnetwork_official/?hl=en</p>
<p>COIN ANNOUNCEMENT.</p>
<p>bitcointalk : https://bitcointalk.org/index.php?topic=5220509</p>
<p>cryptocurrencytalk : https://cryptocurrencytalk.com/topic/146017-ann-vortexnetwork-erc20-token-live/?tab=comments#comment-552512</p>
<p>cryptotalk : https://cryptotalk.org/topic/46192-ann-vortex-network-erc20-token-live/?tab=comments#comment-2445278</p>
<p>medium : https://medium.com/@vortexnetworkvtx</p>
<p>reddit :[_cuted_]</p>]]></description>
      <pubDate>Tue, 03 Mar 2020 02:21:57 +0000</pubDate>
      <link>https://support.cryptfolio.com/i260-update-token-info-vortex-network-vtx</link>
      <guid>https://support.cryptfolio.com/i260-update-token-info-vortex-network-vtx</guid>
      <author>Dragonmastermarshal</author>
      <dc:creator>Dragonmastermarshal</dc:creator>
      <content:encoded><![CDATA[<p>Hello,</p>
<p><br>
We have noticed that our project was added on your site . Hereby we will sent you all up to date info and we hope this will be used .</p>
<p><br>
CONTRACT Address : ⤵️</p>
<p>https://etherscan.io/token/0xd957E08ac5421E2C28510586B57d095E5094836a</p>
<p><br>
VORTEX NETWORK VTX
<br>
PROJECT INFO.</p>
<p>website : http://vortexnetworkvtx.com/</p>
<p>contract : https://etherscan.io/token/0xd957E08ac5421E2C28510586B57d095E5094836a</p>
<p>email&amp;contact : vortexnetworkvtx@gmail.com</p>
<p>block explorer : https://etherscan.io/token/0xd957E08ac5421E2C28510586B57d095E5094836a</p>
<p>github : https://github.com/vortexnnetworkvtx/VorteX-Network</p>
<p>logo : https://i.imgur.com/cqC11m8.jpg (256x256)</p>
<p>whitepaper : http://vortexnetworkvtx.com/whitepaper/whitepaper.pdf</p>
<p>SOCIAL MEDIA.</p>
<p>youtube : https://www.youtube.com/channel/UCqgdVJ6YgtdHNfhHE-00Ijg</p>
<p>Twitter-Official : https://twitter.com/VorteX_Global</p>
<p>Twitter-Contest : https://twitter.com/VorteXNetwork7</p>
<p>Discord : https://discord.gg/CKZECR9</p>
<p>Telegram : https://t.me/VorteXNetwork</p>
<p>instagram : https://www.instagram.com/vortexnetwork_official/?hl=en</p>
<p>COIN ANNOUNCEMENT.</p>
<p>bitcointalk : https://bitcointalk.org/index.php?topic=5220509</p>
<p>cryptocurrencytalk : https://cryptocurrencytalk.com/topic/146017-ann-vortexnetwork-erc20-token-live/?tab=comments#comment-552512</p>
<p>cryptotalk : https://cryptotalk.org/topic/46192-ann-vortex-network-erc20-token-live/?tab=comments#comment-2445278</p>
<p>medium : https://medium.com/@vortexnetworkvtx</p>
<p>reddit : https://www.reddit.com/u/vortextoken?utm_medium=android_app&amp;utm_source=share</p>
<p><br>
EXCHANGES.</p>
<p>resfinex : https://trade.resfinex.com/?pair=VTX_ETH</p>
<p>bamboorelay : https://bamboorelay.com/trade/VTX-WETH</p>
<p>tokenjar exchange : https://tokenjar.io/VTX</p>
<p>switchdex : https://www.switchdex.ag/#VTX-ETH</p>
<p>forkdelta : https://forkdelta.app/#!/trade/0xd957e08ac5421e2c28510586b57d095e5094836a-ETH</p>
<p>mcafeedex : https://mcafeedex.com/?#VTX-ETH</p>
<p>saturn network : https://www.saturn.network/exchange/ETH/order-book/0xd957e08ac5421e2c28510586b57d095e5094836a</p>
<p>altmarkets :</p>
<p>https://altmarkets.io/trading/vtxbtc</p>
<p>https://altmarkets.io/trading/vtxeth</p>
<p>api altmarkets : curl -X GET --header 'Accept: application/json' 'https://altmarkets.io/api/v2/tickers/vtxbtc'</p>
<p><br>
MARKET DATA (price,markets)</p>
<p>coindar : https://coindar.org/en/event/vortex-network-vtx-listing-on-resfinex-26979</p>
<p>moonstats : https://www.moonstats.com/vtx-vortex-network</p>
<p>flaws : https://faws.com/coins/vortex-network</p>
<p>forbino : https://forbino.com/en/exchange-rates/vortex-network/</p>
<p>blockchaintd : https://blockchaintd.com/prices/vortex-network</p>
<p>nomics : https://nomics.com/assets/vtx-vortex-network</p>
<p>cryptocurrencymarket : https://www.cryptocurrencymarket.uk/currency/vortex-network</p>
<p>coincodex : https://coincodex.com/crypto/vortex-network/</p>
<p>coinarbitragebot : https://coinarbitragebot.com/nl/price/vortex-network.html</p>
<p>coindataflow : https://coindataflow.com/en/currency/vortex-network</p>
<p>coingolive : https://coingolive.com/en/coins/vortex-network/</p>
<p>athcoinindex : https://athcoinindex.com/coin/vortex-network</p>
<p>coingecko : https://www.coingecko.com/en/coins/vortex-network</p>
<p>coinmarketcap.click : https://coinmarketcap.click/currency/vortex-network/</p>
<p>coinlib : https://coinlib.io/coin/VTX3/Vortex+Network</p>
<p>blockfolio : https://feedback.blockfolio.com/coin-requests/p/vortex-network-vtx</p>
<p>deltaapp : https://delta.canny.io/coin-requests/p/vortex-network-vtx</p>
<p>coin paprika : https://coinpaprika.com/coin/vtx-vortex-network/</p>
<p><br>
Kind regards ,</p>
<p><br>
Marshal vortex network vtx admin</p>]]></content:encoded>
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    <item>
      <title>Baja</title>
      <description><![CDATA[<p>Buen día. Solicito la baja de la cuenta gracias</p>]]></description>
      <pubDate>Sat, 28 Jan 2023 12:34:27 +0000</pubDate>
      <link>https://support.cryptfolio.com/i266-baja</link>
      <guid>https://support.cryptfolio.com/i266-baja</guid>
      <author>Lis Avancini</author>
      <dc:creator>Lis Avancini</dc:creator>
      <content:encoded><![CDATA[<p>Buen día. Solicito la baja de la cuenta gracias</p>]]></content:encoded>
    </item>
    <item>
      <title>Is the CryptFolio service still running?</title>
      <description><![CDATA[<p>Hi Is this service still running? Many thanks</p>]]></description>
      <pubDate>Fri, 11 Oct 2024 05:37:23 +0000</pubDate>
      <link>https://support.cryptfolio.com/i269-is-the-cryptfolio-service-still-running</link>
      <guid>https://support.cryptfolio.com/i269-is-the-cryptfolio-service-still-running</guid>
      <author>Scott</author>
      <dc:creator>Scott</dc:creator>
      <content:encoded><![CDATA[<p>Hi
<br>
Is this service still running? Many thanks</p>]]></content:encoded>
    </item>
    <item>
      <title>Why does CryptFolio not support trading?</title>
      <description><![CDATA[<p>The main CryptFolio platform is not designed to support trading within the app; this is a strategic decision.</p>
<p>If we were to support any form of automated trading, we would need to comply with many more international laws and regulations:</p>
<ol>
<li>Under New Zealand law we would have to register as a Financial Service Provider;</li>
<li>We would need to register under similar acts and regulations within each international market; and</li>
<li>As a user, you would need to submit AML/KYC documentation for every CryptFolio account.</li>
</ol>
<p>We would also need to stop following our read-only API policy, which could expose your portfolio to[_cuted_]</p>]]></description>
      <pubDate>Fri, 09 Mar 2018 23:08:19 +0000</pubDate>
      <link>https://support.cryptfolio.com/i9-why-does-cryptfolio-not-support-trading</link>
      <guid>https://support.cryptfolio.com/i9-why-does-cryptfolio-not-support-trading</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>The main CryptFolio platform is not designed to support trading within the app; this is a strategic decision.</p>
<p>If we were to support any form of automated trading, we would need to comply with many more international laws and regulations:</p>
<ol>
<li>Under New Zealand law we would have to register <a href="https://fma.govt.nz/compliance/cryptocurrencies/cryptocurrency-services/" rel="nofollow">as a Financial Service Provider</a>;</li>
<li>We would need to register under similar acts and regulations within each international market; and</li>
<li>As a user, you would need to submit AML/KYC documentation for every CryptFolio account.</li>
</ol>
<p>We would also need to stop following our <a href="https://cryptfolio.helprace.com/i10">read-only API policy</a>, which could expose your portfolio to the risk of irretrievable financial losses.</p>
<p>Rather, we encourage all of our users who are interested in automated trading to use CryptFolio as the platform for managing and tracking your portfolio, and <a href="https://cryptfolio.com/api">use your private API</a> to connect your CryptFolio with external trading services and/or bots.</p>
<p>If you are the developer of a trading service, and would like to offer this functionality to our users - <a href="https://cryptfolio.com/contact">please get in touch</a>!</p>]]></content:encoded>
    </item>
    <item>
      <title>What does "read-only" mean?</title>
      <description><![CDATA[<p>On CryptFolio, we only support addresses, account and APIs that permit read-only functionality.</p>
<p>Read-only means that with all of the data that you provide to CryptFolio, it should not be possible for anyone to perform any trade, transaction, or withdrawal with any of your currencies - as long as your account providers maintain their security as well.</p>
<p>This also means that in the unlikely case of somebody gaining access to your account, they won't be able to use the information you provide in CryptFolio to make any trade, transaction, or withdrawal.</p>
<p>When you decide to add an API key to[_cuted_]</p>]]></description>
      <pubDate>Fri, 09 Mar 2018 23:08:35 +0000</pubDate>
      <link>https://support.cryptfolio.com/i10-what-does-read-only-mean</link>
      <guid>https://support.cryptfolio.com/i10-what-does-read-only-mean</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>On CryptFolio, we only support addresses, account and APIs that permit <b>read-only</b> functionality.</p>
<p><b>Read-only</b> means that with all of the data that you provide to CryptFolio, it should not be possible for anyone to perform any trade, transaction, or withdrawal with any of your currencies - as long as your account providers maintain their security as well.</p>
<p>This also means that in the unlikely case of somebody gaining access to your account, they won't be able to use the information you provide in CryptFolio to make any trade, transaction, or withdrawal.</p>
<p>When you decide to add an API key to your CryptFolio, we will provide instructions on how to set up your API key with tthe bare minimum of functionality necessary for CryptFolio to view your account as read-only.</p>
<p>For more information, check out <a href="https://cryptfolio.com/security">our security policies</a>.</p>]]></content:encoded>
    </item>
    <item>
      <title>What is an account?</title>
      <description><![CDATA[<p>In CryptFolio, an account is one distinct collection of funds in your portfolio. Each account has their own balances, transactions, and histories.</p>
<p>To help you quickly set up your new portfolio, we help you with setting up many different types of accounts:</p>
<ul>
<li>Addresses, similar to bank accounts for cryptocurrencies</li>
<li>Exchanges, services where you can trade assets</li>
<li>Mining pools, services where many users "mine" for cryptocurrencies</li>
<li>External API, a third-party service to return data</li>
<li>Fixed amounts, custom or imported balances and transactions</li>
</ul>
<p>Each of your portfolios can have multiple accounts.</p>
<p>Adding accounts</p>
<p>To add a new account to your portfolio, follow[_cuted_]</p>]]></description>
      <pubDate>Tue, 31 Jul 2018 05:40:12 +0000</pubDate>
      <link>https://support.cryptfolio.com/i224-what-is-an-account</link>
      <guid>https://support.cryptfolio.com/i224-what-is-an-account</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>In CryptFolio, an account is one distinct collection of funds in your portfolio. Each account has their own balances, transactions, and histories.</p>
<p>To help you quickly set up your new portfolio, we help you with setting up many different types of accounts:</p>
<ul>
<li><a href="https://support.cryptfolio.com/i99-what-is-an-exchange">Addresses</a>, similar to bank accounts for cryptocurrencies</li>
<li><a href="https://support.cryptfolio.com/i99-what-is-an-exchange">Exchanges</a>, services where you can trade assets</li>
<li><a href="https://support.cryptfolio.com/i100-what-is-a-mining-pool">Mining pools</a>, services where many users "mine" for cryptocurrencies</li>
<li><a href="https://support.cryptfolio.com/i102-what-is-an-external-api">External API</a>, a third-party service to return data</li>
<li><a href="https://support.cryptfolio.com/i101-what-is-a-fixed-amount">Fixed amounts</a>, custom or imported balances and transactions</li>
</ul>
<p>Each of your portfolios can have multiple accounts.</p>
<h2>Adding accounts</h2>
<p>To add a new account to your portfolio, follow these steps:</p>
<p>1. Visit the portfolio that you wish to configure. You can access all of your existing portfolios through <a href="https://cryptfolio.com/portfolios">Manage Portfolios</a>.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/224/media/portfolio%20list.png" alt="" width="500" border="1" data-file="___chdfid_13058___"></p>
<p>2. At the bottom of your charts, you can click the button to <i>Add an account</i> to this portfolio.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/224/media/add%20account.png" alt="" width="400" border="1" data-file="___chdfid_13059___"></p>
<p>3. Here you can configure the accounts in your portfolio, using the <i>Add another account</i> form. Select the type of account that you wish to add, and follow the steps in the dialog that pops up.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/224/media/add-account-type.png" alt="" width="500" border="1" data-file="___chdfid_13060___"></p>]]></content:encoded>
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