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  <channel>
    <title>Activity Problems: | CryptFolio Support</title>
    <description>Activity Problems</description>
    <generator>Helprace RSS</generator>
    <link>https://support.cryptfolio.com/s1-general/problems/activity?format=rss</link>
    <item>
      <title>Stuck on "In Queue..." for over 24 hrs - After adding Coinbase Pro key</title>
      <description><![CDATA[<p>New user account in cryptfolio. Added Coinbase Pro Read only Key as per "How do I add my GDAX/Coinbase Pro account?". Always stuck on "In Queue..." for over 24 hrs. Am I missing something?</p> <p>Thanks,</p>]]></description>
      <pubDate>Wed, 17 Nov 2021 02:00:31 +0000</pubDate>
      <link>https://support.cryptfolio.com/i264-stuck-on-in-queue-for-over-24-hrs-after-adding-coinbase-pro-key</link>
      <guid>https://support.cryptfolio.com/i264-stuck-on-in-queue-for-over-24-hrs-after-adding-coinbase-pro-key</guid>
      <author>Fpmishere</author>
      <dc:creator>Fpmishere</dc:creator>
      <content:encoded><![CDATA[<p>New user account in cryptfolio. Added Coinbase Pro Read only Key as per "How do I add my GDAX/Coinbase Pro account?". Always stuck on "In Queue..." for over 24 hrs. Am I missing something?</p>
<p>Thanks,</p>]]></content:encoded>
    </item>
    <item>
      <title>Nicehash API "Method not supported"</title>
      <description><![CDATA[<p>If I try to add Nicehash as a miner, it sits for a while and then reports "Method not supported"</p>]]></description>
      <pubDate>Thu, 20 May 2021 10:35:21 +0000</pubDate>
      <link>https://support.cryptfolio.com/i263-nicehash-api-method-not-supported</link>
      <guid>https://support.cryptfolio.com/i263-nicehash-api-method-not-supported</guid>
      <author>Lmclaren</author>
      <dc:creator>Lmclaren</dc:creator>
      <content:encoded><![CDATA[<p>If I try to add Nicehash as a miner, it sits for a while and then reports "Method not supported"</p>]]></content:encoded>
    </item>
    <item>
      <title>XSPEC rebranded to ALIAS</title>
      <description><![CDATA[<p>Because of that, account import fails. Explorer endpoint should be changed from https://chainz.cryptoid.info/xspec/address.dws?&lt;ADDRESS&gt;.htm to https://chainz.cryptoid.info/alias/address.dws?&lt;ADDRESS&gt;.htm</p> <p>And ticker changed from XSPEC to ALIAS.</p> <p>Thanks!</p>]]></description>
      <pubDate>Sun, 07 Feb 2021 11:24:11 +0000</pubDate>
      <link>https://support.cryptfolio.com/i261-xspec-rebranded-to-alias</link>
      <guid>https://support.cryptfolio.com/i261-xspec-rebranded-to-alias</guid>
      <author>_ _</author>
      <dc:creator>_ _</dc:creator>
      <content:encoded><![CDATA[<p>Because of that, account import fails. Explorer endpoint should be changed from <a href="https://chainz.cryptoid.info/xspec/address.dws?&lt;ADDRESS&gt;.htm" rel="nofollow">https://chainz.cryptoid.info/xspec/address.dws?&lt;ADDRESS&gt;.htm</a> to <a href="https://chainz.cryptoid.info/alias/address.dws?&lt;ADDRESS&gt;.htm" rel="nofollow">https://chainz.cryptoid.info/alias/address.dws?&lt;ADDRESS&gt;.htm</a></p>
<p>And ticker changed from XSPEC to ALIAS.</p>
<p>Thanks!</p>]]></content:encoded>
    </item>
    <item>
      <title>No response to security vulnerabilities that i have reported</title>
      <description><![CDATA[<p>Hello Team,</p> <p>I have reported two major security vulnerabilities to email ID: security@cryptfolio.com as part of cryptfolio bug bounty program: https://cryptfolio.com/bug-bounty but till now there is no response for the bugs. When can I expect the updates?</p> <p>Thanks,</p> <p>Sunil</p>]]></description>
      <pubDate>Sun, 16 Feb 2020 20:47:28 +0000</pubDate>
      <link>https://support.cryptfolio.com/i259-no-response-to-security-vulnerabilities-that-i-have-reported</link>
      <guid>https://support.cryptfolio.com/i259-no-response-to-security-vulnerabilities-that-i-have-reported</guid>
      <author>Ronaldo Messi</author>
      <dc:creator>Ronaldo Messi</dc:creator>
      <content:encoded><![CDATA[<p>Hello Team,</p>
<p>I have reported two major security vulnerabilities to email ID: <a href="mailto:security@cryptfolio.com" rel="nofollow">security@cryptfolio.com</a> as part of cryptfolio bug bounty program: <a href="https://cryptfolio.com/bug-bounty">https://cryptfolio.com/bug-bounty</a> but till now there is no response for the bugs. When can I expect the updates?</p>
<p>Thanks,</p>
<p>Sunil</p>]]></content:encoded>
    </item>
    <item>
      <title>Ripple (XRP) address balance on Ledger Nano S is not visible.</title>
      <description><![CDATA[<p>The XRP amount in my Ledger Nano S is not visible in Cryptfolio. It is displaying zero. (empty)</p> <p>When I click on the External explorer, it shows the correct amount.</p>]]></description>
      <pubDate>Thu, 22 Mar 2018 23:14:04 +0000</pubDate>
      <link>https://support.cryptfolio.com/i78-ripple-xrp-address-balance-on-ledger-nano-s-is-not-visible</link>
      <guid>https://support.cryptfolio.com/i78-ripple-xrp-address-balance-on-ledger-nano-s-is-not-visible</guid>
      <author>Renegade</author>
      <dc:creator>Renegade</dc:creator>
      <content:encoded><![CDATA[<p>The XRP amount in my Ledger Nano S is not visible in Cryptfolio. It is displaying zero. (empty)</p>
<p>When I click on the External explorer, it shows the correct amount.</p>]]></content:encoded>
    </item>
    <item>
      <title>Ripple (XRP) address balance on Ledger Nano S is not visible.</title>
      <description><![CDATA[<p>The XRP amount in my Ledger Nano S is not visible in Cryptfolio. It is displaying zero. (empty)</p> <p>When I click on the External explorer, it shows the correct amount.</p>]]></description>
      <pubDate>Thu, 22 Mar 2018 23:14:04 +0000</pubDate>
      <link>https://support.cryptfolio.com/i78-ripple-xrp-address-balance-on-ledger-nano-s-is-not-visible</link>
      <guid>https://support.cryptfolio.com/i78-ripple-xrp-address-balance-on-ledger-nano-s-is-not-visible</guid>
      <author>Renegade</author>
      <dc:creator>Renegade</dc:creator>
      <content:encoded><![CDATA[<p>The XRP amount in my Ledger Nano S is not visible in Cryptfolio. It is displaying zero. (empty)</p>
<p>When I click on the External explorer, it shows the correct amount.</p>]]></content:encoded>
    </item>
    <item>
      <title>New portfolio timeout</title>
      <description><![CDATA[<p>Hi Jevon,</p>
<p>Whilst creating  new portfolio on the Android app, I kept getting a timeout error and being unable to login for making too many actions. I was adding BTC and ETH and I wanted to customise the charts on my portfolio page. Everything was working great except for this error making my account timeout twice.</p>
<p>I was also shown an error that said I was unable to log in because I had logged in too many times (due to the timeouts).</p>
<p>I have now just re-logged back in and it seems to be running smoothly again 🙂</p>
<p>Just thought[_cuted_]</p>]]></description>
      <pubDate>Sat, 22 Jun 2019 21:00:02 +0000</pubDate>
      <link>https://support.cryptfolio.com/i257-new-portfolio-timeout</link>
      <guid>https://support.cryptfolio.com/i257-new-portfolio-timeout</guid>
      <author>Reidmcleay</author>
      <dc:creator>Reidmcleay</dc:creator>
      <content:encoded><![CDATA[<p>Hi Jevon,</p>
<p>Whilst creating  new portfolio on the Android app, I kept getting a timeout error and being unable to login for making too many actions. I was adding BTC and ETH and I wanted to customise the charts on my portfolio page. Everything was working great except for this error making my account timeout twice.</p>
<p>I was also shown an error that said I was unable to log in because I had logged in too many times (due to the timeouts).</p>
<p>I have now just re-logged back in and it seems to be running smoothly again 🙂</p>
<p>Just thought it was worth mentioning as this could potentially be off-putting for people on the 30 day </p>
<p>Thanks! </p>]]></content:encoded>
    </item>
    <item>
      <title>Kiwi-Coin integration sometimes returns Unauthorized</title>
      <description><![CDATA[<p>We are aware of an issue with Kiwi-Coin API integration where your valid API key/secret may fail to work and return the error Unauthorized. Unfortunately this is an issue on the Kiwi-Coin side, and to date we've not been able to work around this issue.</p> <p></p> <p>You may be able to resolve this issue by creating a new API key and secret, and adding this to your portfolio.</p> <p>Alternatively, you are also able to import your Kiwi-Coin transactions directly through CSV.</p>]]></description>
      <pubDate>Wed, 27 Jun 2018 03:03:31 +0000</pubDate>
      <link>https://support.cryptfolio.com/i198-kiwi-coin-integration-sometimes-returns-unauthorized</link>
      <guid>https://support.cryptfolio.com/i198-kiwi-coin-integration-sometimes-returns-unauthorized</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>We are aware of an issue with <a href="https://support.cryptfolio.com/i186-how-do-i-add-my-kiwi-coin-account">Kiwi-Coin API integration</a> where your valid API key/secret may fail to work and return the error <i>Unauthorized</i>. Unfortunately this is an issue on the Kiwi-Coin side, and to date we've not been able to work around this issue.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/198/media/unauthorized.png" alt="" width="500" border="1" data-file="___chdfid_23656___"></p>
<p>You may be able to resolve this issue by <a href="https://support.cryptfolio.com/i186-how-do-i-add-my-kiwi-coin-account">creating a new API key and secret</a>, and adding this to your portfolio.</p>
<p>Alternatively, you are also able to <a href="https://support.cryptfolio.com/i146-import-transaction-csvs">import your Kiwi-Coin transactions directly through CSV</a>.</p>]]></content:encoded>
    </item>
    <item>
      <title>Inline support form won't submit</title>
      <description><![CDATA[<p>Looks like a CORS error</p> <p>Failed to load https://support.cryptfolio.com/check-user-email-exists: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://cryptfolio.helprace.com' is therefore not allowed access.</p>]]></description>
      <pubDate>Wed, 26 Sep 2018 03:10:13 +0000</pubDate>
      <link>https://support.cryptfolio.com/i238-inline-support-form-won-t-submit</link>
      <guid>https://support.cryptfolio.com/i238-inline-support-form-won-t-submit</guid>
      <author>Joshua</author>
      <dc:creator>Joshua</dc:creator>
      <content:encoded><![CDATA[<p>Looks like a CORS error</p>
<p>Failed to load https://support.cryptfolio.com/check-user-email-exists: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://cryptfolio.helprace.com' is therefore not allowed access.</p>]]></content:encoded>
    </item>
    <item>
      <title>Ripple balance is shown 0 in ripple wallet through Ledger Nano S</title>
      <description><![CDATA[<p>Dear Sir,</p>
<p>I purchased ledger Nano S, from Amazon. (Invoice attached) in February 2018, and I stored ripple into it, I tried to check my balance on 17th of September, but balance shown is Zero.</p>
<p>I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet again, but result is same (balance is Zero)</p>
<p>Earlier, I installed Ripple app, and stored Ripple into it In February 2018</p>
<p>I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet as Ripple device is not available for installation[_cuted_]</p>]]></description>
      <pubDate>Wed, 19 Sep 2018 17:48:31 +0000</pubDate>
      <link>https://support.cryptfolio.com/i243-ripple-balance-is-shown-0-in-ripple-wallet-through-ledger-nano-s</link>
      <guid>https://support.cryptfolio.com/i243-ripple-balance-is-shown-0-in-ripple-wallet-through-ledger-nano-s</guid>
      <author>Subodhmaheshwari70</author>
      <dc:creator>Subodhmaheshwari70</dc:creator>
      <content:encoded><![CDATA[<p>Dear Sir,</p>
<p>I purchased ledger Nano S, from Amazon. (Invoice attached) in February 2018, and I stored ripple into it, I tried to check my balance on 17th of September, but balance shown is Zero.</p>
<p>I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet again, but result is same (balance is Zero)</p>
<p>Earlier, I installed Ripple app, and stored Ripple into it In February 2018</p>
<p>I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet as Ripple device is not available for installation on 18th of September, but I am afraid, no efforts of mine worked. Please help me. I used different machine(computer) for the same , but result is zero.</p>
<p>I expect a solution by your technical team with great confidence.</p>
<p>Thanks &amp; regards!</p>]]></content:encoded>
    </item>
    <item>
      <title>Ripple balance is shown 0 in ripple wallet through Ledger Nano S</title>
      <description><![CDATA[<p>Dear Sir,</p>
<p>I purchased ledger Nano S, from Amazon. (Invoice attached) in February 2018, and I stored ripple into it, I tried to check my balance on 17th of September, but balance shown is Zero.</p>
<p>I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet again, but result is same (balance is Zero)</p>
<p>Earlier, I installed Ripple app, and stored Ripple into it In February 2018</p>
<p>I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet as Ripple device is not available for installation[_cuted_]</p>]]></description>
      <pubDate>Wed, 19 Sep 2018 17:48:31 +0000</pubDate>
      <link>https://support.cryptfolio.com/i243-ripple-balance-is-shown-0-in-ripple-wallet-through-ledger-nano-s</link>
      <guid>https://support.cryptfolio.com/i243-ripple-balance-is-shown-0-in-ripple-wallet-through-ledger-nano-s</guid>
      <author>Subodhmaheshwari70</author>
      <dc:creator>Subodhmaheshwari70</dc:creator>
      <content:encoded><![CDATA[<p>Dear Sir,</p>
<p>I purchased ledger Nano S, from Amazon. (Invoice attached) in February 2018, and I stored ripple into it, I tried to check my balance on 17th of September, but balance shown is Zero.</p>
<p>I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet again, but result is same (balance is Zero)</p>
<p>Earlier, I installed Ripple app, and stored Ripple into it In February 2018</p>
<p>I restored my Device , and updated firmware with latest version available with you. I installed XRP wallet as Ripple device is not available for installation on 18th of September, but I am afraid, no efforts of mine worked. Please help me. I used different machine(computer) for the same , but result is zero.</p>
<p>I expect a solution by your technical team with great confidence.</p>
<p>Thanks &amp; regards!</p>]]></content:encoded>
    </item>
    <item>
      <title>Why are the converted values for one of my currencies incorrect?</title>
      <description><![CDATA[<p>If you suspect that one of your balances has been incorrectly valued in another currency, this may be because the automatic conversion is going through one or more exchanges with high volatility.</p>
<p>To identify which exchanges are being used to convert one balance to another, click on your list of Balances:</p>
<p></p>
<p>Select the balance for the currency you'd like to investigate:</p>
<p></p>
<p>The balance report will include a converted value for this currency in each of your reporting currencies. These converted values are used to generate your charts and reports. The tooltip will demonstrate which exchanges were used, and on which[_cuted_]</p>]]></description>
      <pubDate>Tue, 11 Sep 2018 00:39:06 +0000</pubDate>
      <link>https://support.cryptfolio.com/i241-why-are-the-converted-values-for-one-of-my-currencies-incorrect</link>
      <guid>https://support.cryptfolio.com/i241-why-are-the-converted-values-for-one-of-my-currencies-incorrect</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>If you suspect that one of your balances has been incorrectly valued in another currency, this may be because the <a href="https://support.cryptfolio.com/i114-how-a-composite-rate-is-calculated">automatic conversion</a> is going through one or more exchanges with high volatility.</p>
<p>To identify which exchanges are being used to convert one balance to another, click on your list of Balances:</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/241/media/balances%20link.png" alt="" border="1" data-file="___chdfid_13372___"></p>
<p>Select the balance for the currency you'd like to investigate:</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/241/media/balances%20in%20my%20portfolio%20balance%20link.png" alt="" width="500" border="1" data-file="___chdfid_13371___"></p>
<p>The balance report will include a converted value for this currency in each of your <a href="https://support.cryptfolio.com/i230-what-is-a-reporting-currency">reporting currencies</a>. These converted values are used to generate your charts and reports. The tooltip will demonstrate which exchanges were used, and on which dates, to calculate the converted value:</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/241/media/converted%20rates%20tooltip.png" alt="" width="500" border="1" data-file="___chdfid_13370___"></p>
<p>You can configure the exchanges that are used in conversions by updating your <a href="https://support.cryptfolio.com/i203-configure-the-exchanges-used-for-reports">Preferred Exchanges</a>.</p>]]></content:encoded>
    </item>
    <item>
      <title>Inline support form won't submit</title>
      <description><![CDATA[<p>Looks like a CORS error</p> <p>Failed to load https://support.cryptfolio.com/check-user-email-exists: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://cryptfolio.helprace.com' is therefore not allowed access.</p>]]></description>
      <pubDate>Wed, 26 Sep 2018 03:10:13 +0000</pubDate>
      <link>https://support.cryptfolio.com/i238-inline-support-form-won-t-submit</link>
      <guid>https://support.cryptfolio.com/i238-inline-support-form-won-t-submit</guid>
      <author>Joshua</author>
      <dc:creator>Joshua</dc:creator>
      <content:encoded><![CDATA[<p>Looks like a CORS error</p>
<p>Failed to load https://support.cryptfolio.com/check-user-email-exists: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://cryptfolio.helprace.com' is therefore not allowed access.</p>]]></content:encoded>
    </item>
    <item>
      <title>Exchange accounts not fetching transactions for inactive currencies</title>
      <description><![CDATA[<p>Two exchanges (Binance and Bitfinex) do not have a single API endpoint to download all transactions in your account.</p>
<p>We cannot request every currency or exchange pair supported by the exchange, either: this could take hours (or days) to fetch.</p>
<p>As a compromise, we try to intelligently select only "active" currencies for importing your transactions from these exchanges.</p>
<p>For an account, we define an active currency as a currency which:</p>
<ul>
<li>Has a non-zero balance, or</li>
<li>Is one of your reporting currencies.</li>
</ul>
<p>If you have added an exchange account, and it is not fetching transactions in a currency because the current[_cuted_]</p>]]></description>
      <pubDate>Wed, 22 Aug 2018 06:22:17 +0000</pubDate>
      <link>https://support.cryptfolio.com/i231-exchange-accounts-not-fetching-transactions-for-inactive-currencies</link>
      <guid>https://support.cryptfolio.com/i231-exchange-accounts-not-fetching-transactions-for-inactive-currencies</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>Two exchanges (Binance and Bitfinex) do not have a single API endpoint to download all transactions in your account.</p>
<p>We cannot request every currency or exchange pair supported by the exchange, either: this could take hours (or days) to fetch.</p>
<p>As a compromise, we try to intelligently select only "active" currencies for importing your transactions from these exchanges.</p>
<p>For an account, we define an <b>active currency</b> as a currency which:</p>
<ul>
<li>Has a non-zero balance, or</li>
<li>Is one of your <a href="https://support.cryptfolio.com/i230-what-is-a-reporting-currency">reporting currencies</a>.</li>
</ul>
<p>If you have added an exchange account, and it is not fetching transactions in a currency because the current balance for a currency is zero, you have two options:</p>
<ul>
<li>You can either import the transactions <a href="https://support.cryptfolio.com/i146-import-transaction-csvs">manually using CSV import</a>, or</li>
<li>You can add the target currency as one of your <a href="https://support.cryptfolio.com/i230-what-is-a-reporting-currency">reporting currencies</a>.</li></ul>]]></content:encoded>
    </item>
    <item>
      <title>Exchange accounts not fetching transactions for inactive currencies</title>
      <description><![CDATA[<p>Two exchanges (Binance and Bitfinex) do not have a single API endpoint to download all transactions in your account.</p>
<p>We cannot request every currency or exchange pair supported by the exchange, either: this could take hours (or days) to fetch.</p>
<p>As a compromise, we try to intelligently select only "active" currencies for importing your transactions from these exchanges.</p>
<p>For an account, we define an active currency as a currency which:</p>
<ul>
<li>Has a non-zero balance, or</li>
<li>Is one of your reporting currencies.</li>
</ul>
<p>If you have added an exchange account, and it is not fetching transactions in a currency because the current[_cuted_]</p>]]></description>
      <pubDate>Wed, 22 Aug 2018 06:22:17 +0000</pubDate>
      <link>https://support.cryptfolio.com/i231-exchange-accounts-not-fetching-transactions-for-inactive-currencies</link>
      <guid>https://support.cryptfolio.com/i231-exchange-accounts-not-fetching-transactions-for-inactive-currencies</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>Two exchanges (Binance and Bitfinex) do not have a single API endpoint to download all transactions in your account.</p>
<p>We cannot request every currency or exchange pair supported by the exchange, either: this could take hours (or days) to fetch.</p>
<p>As a compromise, we try to intelligently select only "active" currencies for importing your transactions from these exchanges.</p>
<p>For an account, we define an <b>active currency</b> as a currency which:</p>
<ul>
<li>Has a non-zero balance, or</li>
<li>Is one of your <a href="https://support.cryptfolio.com/i230-what-is-a-reporting-currency">reporting currencies</a>.</li>
</ul>
<p>If you have added an exchange account, and it is not fetching transactions in a currency because the current balance for a currency is zero, you have two options:</p>
<ul>
<li>You can either import the transactions <a href="https://support.cryptfolio.com/i146-import-transaction-csvs">manually using CSV import</a>, or</li>
<li>You can add the target currency as one of your <a href="https://support.cryptfolio.com/i230-what-is-a-reporting-currency">reporting currencies</a>.</li></ul>]]></content:encoded>
    </item>
    <item>
      <title>Set-up issues</title>
      <description><![CDATA[<p>I am having a few issues setting-up my portfolio</p> <p>1) Exodus has been partially imported - no BTC, Dash, LTC 2) Jaxx no import. 3) Can't find these GNT, ICN, PAY, ZEC 4) KiwiCoin is unauthorised</p> <p>5) The balance is way too low.</p>]]></description>
      <pubDate>Wed, 08 Aug 2018 04:23:20 +0000</pubDate>
      <link>https://support.cryptfolio.com/i196-set-up-issues</link>
      <guid>https://support.cryptfolio.com/i196-set-up-issues</guid>
      <author>Andrew</author>
      <dc:creator>Andrew</dc:creator>
      <content:encoded><![CDATA[<p>I am having a few issues setting-up my portfolio</p>
<p>1) Exodus has been partially imported - no BTC, Dash, LTC
<br>
2) Jaxx no import.
<br>
3) Can't find these
<br>
GNT, ICN, PAY, ZEC
<br>
4) KiwiCoin is unauthorised</p>
<p>5) The balance is way too low.</p>]]></content:encoded>
    </item>
    <item>
      <title>Set-up issues</title>
      <description><![CDATA[<p>I am having a few issues setting-up my portfolio</p> <p>1) Exodus has been partially imported - no BTC, Dash, LTC 2) Jaxx no import. 3) Can't find these GNT, ICN, PAY, ZEC 4) KiwiCoin is unauthorised</p> <p>5) The balance is way too low.</p>]]></description>
      <pubDate>Wed, 08 Aug 2018 04:23:20 +0000</pubDate>
      <link>https://support.cryptfolio.com/i196-set-up-issues</link>
      <guid>https://support.cryptfolio.com/i196-set-up-issues</guid>
      <author>Andrew</author>
      <dc:creator>Andrew</dc:creator>
      <content:encoded><![CDATA[<p>I am having a few issues setting-up my portfolio</p>
<p>1) Exodus has been partially imported - no BTC, Dash, LTC
<br>
2) Jaxx no import.
<br>
3) Can't find these
<br>
GNT, ICN, PAY, ZEC
<br>
4) KiwiCoin is unauthorised</p>
<p>5) The balance is way too low.</p>]]></content:encoded>
    </item>
    <item>
      <title>Set-up issues</title>
      <description><![CDATA[<p>I am having a few issues setting-up my portfolio</p> <p>1) Exodus has been partially imported - no BTC, Dash, LTC 2) Jaxx no import. 3) Can't find these GNT, ICN, PAY, ZEC 4) KiwiCoin is unauthorised</p> <p>5) The balance is way too low.</p>]]></description>
      <pubDate>Wed, 08 Aug 2018 04:23:20 +0000</pubDate>
      <link>https://support.cryptfolio.com/i196-set-up-issues</link>
      <guid>https://support.cryptfolio.com/i196-set-up-issues</guid>
      <author>Andrew</author>
      <dc:creator>Andrew</dc:creator>
      <content:encoded><![CDATA[<p>I am having a few issues setting-up my portfolio</p>
<p>1) Exodus has been partially imported - no BTC, Dash, LTC
<br>
2) Jaxx no import.
<br>
3) Can't find these
<br>
GNT, ICN, PAY, ZEC
<br>
4) KiwiCoin is unauthorised</p>
<p>5) The balance is way too low.</p>]]></content:encoded>
    </item>
    <item>
      <title>Set-up issues</title>
      <description><![CDATA[<p>I am having a few issues setting-up my portfolio</p> <p>1) Exodus has been partially imported - no BTC, Dash, LTC 2) Jaxx no import. 3) Can't find these GNT, ICN, PAY, ZEC 4) KiwiCoin is unauthorised</p> <p>5) The balance is way too low.</p>]]></description>
      <pubDate>Wed, 08 Aug 2018 04:23:20 +0000</pubDate>
      <link>https://support.cryptfolio.com/i196-set-up-issues</link>
      <guid>https://support.cryptfolio.com/i196-set-up-issues</guid>
      <author>Andrew</author>
      <dc:creator>Andrew</dc:creator>
      <content:encoded><![CDATA[<p>I am having a few issues setting-up my portfolio</p>
<p>1) Exodus has been partially imported - no BTC, Dash, LTC
<br>
2) Jaxx no import.
<br>
3) Can't find these
<br>
GNT, ICN, PAY, ZEC
<br>
4) KiwiCoin is unauthorised</p>
<p>5) The balance is way too low.</p>]]></content:encoded>
    </item>
    <item>
      <title>Invalid Symbols Pair after adding cex.io account</title>
      <description><![CDATA[<p>After adding account i couldn't get neither history, nor account balance. All keys are correct, I tried to add new sync with new keys, but the same problem occurs.</p>]]></description>
      <pubDate>Thu, 05 Jul 2018 23:58:40 +0000</pubDate>
      <link>https://support.cryptfolio.com/i204-invalid-symbols-pair-after-adding-cex-io-account</link>
      <guid>https://support.cryptfolio.com/i204-invalid-symbols-pair-after-adding-cex-io-account</guid>
      <author>Focevil</author>
      <dc:creator>Focevil</dc:creator>
      <content:encoded><![CDATA[<p>After adding account i <span class="msg__line">couldn't get neither history, nor account balance. All keys are correct, I tried to add new sync with new keys, but the same problem occurs.</span></p>]]></content:encoded>
    </item>
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