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    <title>Acknowledged Problems: | CryptFolio Support</title>
    <description>Acknowledged Problems</description>
    <generator>Helprace RSS</generator>
    <link>https://support.cryptfolio.com/s1-general/problems/acknowledged?format=rss</link>
    <item>
      <title>Inline support form won't submit</title>
      <description><![CDATA[<p>Looks like a CORS error</p> <p>Failed to load https://support.cryptfolio.com/check-user-email-exists: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://cryptfolio.helprace.com' is therefore not allowed access.</p>]]></description>
      <pubDate>Wed, 26 Sep 2018 03:10:13 +0000</pubDate>
      <link>https://support.cryptfolio.com/i238-inline-support-form-won-t-submit</link>
      <guid>https://support.cryptfolio.com/i238-inline-support-form-won-t-submit</guid>
      <author>Joshua</author>
      <dc:creator>Joshua</dc:creator>
      <content:encoded><![CDATA[<p>Looks like a CORS error</p>
<p>Failed to load https://support.cryptfolio.com/check-user-email-exists: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://cryptfolio.helprace.com' is therefore not allowed access.</p>]]></content:encoded>
    </item>
    <item>
      <title>Kiwi-Coin integration sometimes returns Unauthorized</title>
      <description><![CDATA[<p>We are aware of an issue with Kiwi-Coin API integration where your valid API key/secret may fail to work and return the error Unauthorized. Unfortunately this is an issue on the Kiwi-Coin side, and to date we've not been able to work around this issue.</p> <p></p> <p>You may be able to resolve this issue by creating a new API key and secret, and adding this to your portfolio.</p> <p>Alternatively, you are also able to import your Kiwi-Coin transactions directly through CSV.</p>]]></description>
      <pubDate>Wed, 27 Jun 2018 03:03:31 +0000</pubDate>
      <link>https://support.cryptfolio.com/i198-kiwi-coin-integration-sometimes-returns-unauthorized</link>
      <guid>https://support.cryptfolio.com/i198-kiwi-coin-integration-sometimes-returns-unauthorized</guid>
      <author>Jevon Wright</author>
      <dc:creator>Jevon Wright</dc:creator>
      <content:encoded><![CDATA[<p>We are aware of an issue with <a href="https://support.cryptfolio.com/i186-how-do-i-add-my-kiwi-coin-account">Kiwi-Coin API integration</a> where your valid API key/secret may fail to work and return the error <i>Unauthorized</i>. Unfortunately this is an issue on the Kiwi-Coin side, and to date we've not been able to work around this issue.</p>
<p><img src="//s3.amazonaws.com/chd-data/data/cryptfolio/items/198/media/unauthorized.png" alt="" width="500" border="1" data-file="___chdfid_23656___"></p>
<p>You may be able to resolve this issue by <a href="https://support.cryptfolio.com/i186-how-do-i-add-my-kiwi-coin-account">creating a new API key and secret</a>, and adding this to your portfolio.</p>
<p>Alternatively, you are also able to <a href="https://support.cryptfolio.com/i146-import-transaction-csvs">import your Kiwi-Coin transactions directly through CSV</a>.</p>]]></content:encoded>
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